Effective Date: 31 July 2025

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website located at www.copywritingdealers.com ("Website") and all copywriting and content creation services ("Services") provided by Copywriting Dealers ("Company," "we," "us," or "our").

Copywriting Dealers is a professional copywriting agency registered in Singapore. We provide copywriting and content creation services to clients in Singapore, across Asia-Pacific, Europe, North America, and internationally.

By accessing our Website or engaging our Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

2. Acceptance of Terms

2.1. You accept these Terms by:

• Accessing or browsing our Website;
• Submitting an inquiry, project request, or contact form;
• Signing a service agreement, contract, or proposal issued by us;
• Making payment for any of our Services; or
• Engaging with us through email, telephone, or any other communication channel regarding our Services.

2.2. These Terms constitute a legally binding agreement between you and Copywriting Dealers.

2.3. We may provide additional terms specific to particular Services. Those additional terms supplement these Terms and shall prevail in the event of any conflict.

3. Definitions

In these Terms, the following words carry the meanings set out below:

"Client" means any individual, company, organisation, or entity that engages our Services or accesses our Website.

"Content" means all text, graphics, images, videos, audio files, data, software, and other materials.

"Deliverables" means all written work products, copy, content, and materials produced by the Company for the Client under a service agreement.

"Intellectual Property" means all patents, trademarks, copyrights, trade secrets, designs, domain names, and any other proprietary rights.

"Services" means all copywriting and content creation services offered by Copywriting Dealers, including but not limited to website copywriting, sales page copy, landing page copy, email copywriting, blog content, SEO content writing, brand messaging, advertising copy, product descriptions, case studies, white papers, press releases, video scripts, and content strategy consulting.

"Third-Party Platforms" means external websites, applications, and services not owned or controlled by the Company, including but not limited to content management systems, email marketing platforms, advertising platforms, and publishing tools.

4. Eligibility

4.1. To use our Services, you must:

• Be at least eighteen (18) years of age;
• Have the legal capacity to enter into binding contracts under applicable law;
• Possess the authority to bind the entity you represent, if acting on behalf of a company or organisation; and
• Provide accurate, current, and complete information when requested.

4.2. We reserve the right to refuse service to any person or entity at our sole discretion.

5. Client Obligations

5.1. Accurate Information. You agree to provide accurate, truthful, and complete information required for the performance of our Services. This includes business details, target audience information, brand guidelines, and project requirements. You shall promptly notify us of any changes to such information.

5.2. Access and Materials. Where our Services require access to your brand guidelines, style guides, existing content, competitor information, or reference materials, you agree to provide these in a timely manner.

5.3. Timely Responses. You agree to respond to our requests for approvals, feedback, clarifications, or information within reasonable timeframes. Delays caused by your failure to respond may affect project timelines and deliverables.

5.4. Content Ownership. You warrant that all materials, trademarks, logos, and assets you provide to us for incorporation into copywriting projects are owned by you or that you hold valid licences to use them. You shall not provide content that infringes the intellectual property rights of any third party.

5.5. Compliance with Laws. You agree to comply with all applicable laws, regulations, and industry standards in Singapore and any other jurisdiction where your content will be published or distributed.

5.6. Accuracy of Claims. You are responsible for ensuring that any factual claims, statistics, testimonials, or product information you ask us to include in copy are accurate and can be substantiated. We write based on information you provide and are not liable for inaccuracies in client-supplied content.

6. Prohibited Conduct

6.1. You shall not use our Services or Website to:

• Create content promoting illegal products, services, or activities;
• Engage in fraudulent, deceptive, or misleading marketing practices;
• Distribute malware, viruses, or harmful code;
• Infringe upon the intellectual property rights, privacy, or other rights of any third party;
• Create content for unsolicited commercial communications (spam) in violation of applicable anti-spam laws;
• Produce content that harasses, defames, threatens, or discriminates against any individual or group;
• Request copy containing false claims, misleading statements, or fabricated testimonials;
• Violate the advertising standards or terms of service of any platform where content will be published;
• Interfere with or disrupt the operation of our Website, systems, or networks; or
• Engage in any activity that damages our reputation or business interests.

6.2. We reserve the right to suspend or terminate Services immediately and without refund if you engage in any prohibited conduct.

7. Service Scope

7.1. Copywriting Services. Copywriting Dealers provides a range of copywriting and content creation services, which may include:

• Website Copywriting (homepages, about pages, service pages)
• Sales Page and Landing Page Copy
• Email Copywriting and Sequence Creation
• Blog Content and Article Writing
• SEO Content Writing
• Brand Messaging and Positioning
• Advertising Copy (Google Ads, Social Media Ads, Display Ads)
• Product Descriptions
• Case Studies and Customer Success Stories
• White Papers and Lead Magnets
• Press Releases
• Video Scripts
• Professional Bios
• Content Strategy and Consulting

7.2. Service Agreements. The specific scope, deliverables, word counts, timelines, revision rounds, and fees for each project shall be defined in a separate service agreement, proposal, or order confirmation. Such documents shall be read together with these Terms.

7.3. No Guarantee of Results. Copywriting involves variables beyond our control, including your product or service quality, market conditions, pricing strategy, competition, distribution channels, and consumer behaviour. While we employ proven copywriting frameworks and industry best practices, we do not guarantee specific results, conversion rates, sales figures, traffic volumes, or return on investment.

7.4. Research Limitations. Our research for copywriting projects is based on information you provide, publicly available sources, and general industry knowledge. We are not liable for market changes, competitor actions, or industry developments that occur after content delivery.

7.5. Platform Compliance. Content we create may be subject to advertising standards, platform policies, or regulatory requirements. While we follow general best practices, you are responsible for ensuring content complies with specific platform guidelines and industry regulations applicable to your business.

8. Payment Terms

8.1. Fees. Our fees for Services shall be specified in a service agreement, proposal, invoice, or quotation. All fees are quoted in the currency stated (typically USD or SGD) and are exclusive of applicable taxes unless otherwise indicated.

8.2. Payment Schedule. Unless otherwise agreed in writing:

• One-time projects require a deposit of 50% before work commences, with the balance due upon delivery of the final draft.
• Monthly retainer plans are billed in advance at the start of each billing cycle.
• Large projects may be billed according to milestones specified in the service agreement.

8.3. Payment Methods. We accept payment via bank transfer, credit card, PayPal, or other methods specified on our invoices.

8.4. Late Payments. Payments not received within fourteen (14) days of the invoice due date shall be considered overdue. We reserve the right to:

• Suspend or pause all Services until payment is received;
• Withhold delivery of completed Deliverables until payment is received;
• Charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower; and
• Recover reasonable collection costs incurred.

8.5. Taxes. You are responsible for any applicable taxes, duties, or levies imposed by tax authorities in your jurisdiction. Our fees do not include Goods and Services Tax (GST) unless expressly stated.

8.6. Refunds. Due to the nature of copywriting services, fees paid are generally non-refundable once work has commenced. If we have not begun work on your project, you may request a refund of any deposit paid, less a 10% administrative fee. Refund eligibility for work in progress shall be determined on a case-by-case basis.

9. Revisions and Approvals

9.1. Revision Rounds. Each project includes a specified number of revision rounds as stated in your service agreement or proposal. Standard projects include two (2) rounds of revisions unless otherwise agreed.

9.2. Unlimited Revisions. Where unlimited revisions are offered, they are available for seven (7) days following delivery of the first draft. Revision requests after this period may incur additional fees.

9.3. Scope of Revisions. Revisions cover adjustments to tone, phrasing, structure, and emphasis within the original project scope. Requests that materially change the project brief, target audience, core messaging, or significantly expand the word count constitute new work and may be quoted separately.

9.4. Approval Process. You agree to review Deliverables promptly and provide consolidated feedback. Deliverables shall be deemed approved if no revision requests are received within seven (7) days of delivery.

9.5. Final Approval. Once you approve final copy in writing or publish the content, the project is considered complete. Further changes requested after final approval constitute new work.

10. Intellectual Property Rights

10.1. Company Materials. All intellectual property owned by Copywriting Dealers prior to or independent of any client engagement, including proprietary methodologies, frameworks, templates, processes, and know-how, remains the exclusive property of the Company.

10.2. Client Materials. You retain ownership of all content, trademarks, logos, brand guidelines, and materials you provide to us. You grant us a limited, non-exclusive licence to use such materials solely for the purpose of performing the Services.

10.3. Deliverables. Upon full payment of all fees due, ownership of custom Deliverables created specifically for you shall transfer to you, except for:

• Third-party assets incorporated into the work (such as stock images or licensed fonts), which remain subject to their respective licence terms;
• Underlying frameworks, structures, or templates that form part of our standard methodology; and
• Any materials identified as Company intellectual property in the service agreement.

10.4. Pre-Payment Ownership. Until full payment is received, all Deliverables remain the property of Copywriting Dealers. You may not publish, distribute, or use unpaid Deliverables.

10.5. Portfolio Rights. Unless you request otherwise in writing, we reserve the right to display samples of work completed for you in our portfolio, case studies, and marketing materials for promotional purposes. We will not disclose confidential business information without your consent.

11. Disclaimers

11.1. "As Is" Basis. Our Website and Services are provided on an "as is" and "as available" basis. We make no warranties or representations, express or implied, regarding the suitability, reliability, availability, or accuracy of the Website or Services.

11.2. No Warranties. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or trade usage.

11.3. Results Not Guaranteed. We do not warrant that copy we produce will achieve specific business outcomes. Conversion rates, sales figures, engagement metrics, and other performance indicators depend on numerous factors outside our control.

11.4. Professional Advice. Our Services constitute copywriting and content creation assistance and do not constitute legal, financial, tax, medical, or other professional advice. You should seek independent professional advice where necessary, particularly for regulated industries.

11.5. Factual Accuracy. We write based on information you provide and publicly available sources. We are not liable for inaccuracies in client-supplied information or for claims you ask us to include that cannot be substantiated.

12. Limitation of Liability

12.1. Exclusion of Damages. To the maximum extent permitted by applicable law, Copywriting Dealers, its directors, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Your use of or inability to use our Website or Services;
• Errors, inaccuracies, or omissions in content or Deliverables;
• Unauthorised access to or alteration of your data or transmissions;
• Performance of content on Third-Party Platforms or in marketing campaigns;
• Loss of profits, revenue, business opportunities, data, or goodwill; or
• Any other matter relating to the Website or Services.

12.2. Liability Cap. Our total aggregate liability for any claim arising under these Terms shall not exceed the total fees paid by you to us for the specific project giving rise to the claim.

12.3. Essential Basis. You acknowledge that the limitations of liability in this section reflect a fair allocation of risk and form an essential basis of the agreement between you and the Company.

13. Indemnification

13.1. You agree to indemnify, defend, and hold harmless Copywriting Dealers, its directors, officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your breach of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Content, claims, or materials you provide that infringe intellectual property or other rights;
• False or misleading claims you instruct us to include in copy;
• Your negligent or wrongful conduct; or
• Any dispute between you and a third party relating to content we produced on your behalf.

13.2. We shall notify you promptly of any such claim and cooperate reasonably in its defence.

14. Third-Party Links and Tools

14.1. Our Website or Services may contain links to third-party websites, tools, or resources. We provide these links for convenience only and do not endorse or assume responsibility for the content, accuracy, or practices of third-party sites.

14.2. Your use of third-party websites and tools is at your own risk and subject to the terms and policies of those third parties.

14.3. We may recommend third-party software, platforms, or services (such as email marketing tools or content management systems) in delivering our Services. You are responsible for reviewing and accepting the terms of use of such third-party providers.

15. Privacy

15.1. We collect, use, and protect personal information in accordance with our Privacy Policy, which is available on our Website.

15.2. By using our Website or Services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

15.3. We comply with the Personal Data Protection Act 2012 (Singapore) and take reasonable measures to safeguard your personal information.

16. Confidentiality

16.1. Each party agrees to keep confidential all non-public information received from the other party in connection with the Services ("Confidential Information"). This includes business strategies, customer data, pricing information, product details, and unpublished content.

16.2. Confidential Information shall not be disclosed to third parties without prior written consent, except:

• To employees, contractors, or advisors (including assigned writers and editors) who need access for legitimate business purposes and are bound by confidentiality obligations;
• As required by law, regulation, or court order; or
• Information that becomes publicly available through no fault of the receiving party.

16.3. Confidentiality obligations shall survive termination of the business relationship for a period of two (2) years.

17. Termination

17.1. Termination by Client. You may terminate Services by providing written notice as specified in your service agreement. For monthly retainer plans, thirty (30) days' written notice is required unless otherwise agreed.

17.2. Termination by Company. We may terminate or suspend Services immediately upon written notice if:

• You breach any material term of these Terms or your service agreement;
• You fail to make payment when due;
• You engage in prohibited conduct;
• You request content that is illegal, unethical, or harmful; or
• Continuing the engagement would expose us to legal liability or reputational harm.

17.3. Effect of Termination. Upon termination:

• All outstanding fees for work completed become immediately due and payable;
• We shall deliver any completed Deliverables for which full payment has been received;
• Partially completed work may be delivered at our discretion upon pro-rata payment;
• You shall return or cease using any Company materials or confidential information; and
• Licences granted to each party shall terminate, except as necessary to fulfil surviving obligations.

17.4. Survival. Provisions relating to intellectual property, confidentiality, indemnification, limitation of liability, and governing law shall survive termination.

18. Governing Law and Dispute Resolution

18.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore.

18.2. Jurisdiction. The courts of Singapore shall have exclusive jurisdiction over any disputes arising from or relating to these Terms or your use of our Services.

18.3. Negotiation. Before initiating formal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation for a period of at least thirty (30) days.

18.4. Mediation. If negotiation fails, the parties may agree to submit the dispute to mediation administered by the Singapore Mediation Centre or a mutually agreed mediator.

19. Changes to Terms

19.1. We reserve the right to modify, update, or replace these Terms at any time at our sole discretion.

19.2. Material changes shall be communicated by posting the updated Terms on our Website with a revised "Effective Date" and, where appropriate, by email notification.

19.3. Your continued use of our Website or Services after changes take effect constitutes acceptance of the revised Terms.

19.4. We encourage you to review these Terms periodically.

20. General Provisions

20.1. Entire Agreement. These Terms, together with any service agreements, proposals, and policies referenced herein, constitute the entire agreement between you and Copywriting Dealers and supersede all prior discussions, representations, or agreements.

20.2. Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20.3. Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

20.5. Force Majeure. Neither party shall be liable for delays or failures in performance caused by events beyond reasonable control, including natural disasters, war, terrorism, pandemics, strikes, government actions, or infrastructure failures.

20.6. Notices. Notices under these Terms shall be in writing and delivered by email to the addresses provided by each party. Notices to the Company should be sent to [email protected].

20.7. Language. These Terms are written in English. In the event of any translation, the English version shall prevail.

21. Contact Information

If you have questions about these Terms or our Services, please contact us:

Copywriting Dealers

Email: [email protected]

Website: www.copywritingdealers.com

By using our Website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.